Terms of Trade / Legal Info

Overview

The following bullet points give an overview of the legal issues dealt with on this page. For more detailed information on any of these topics click on the applicable links.

All purchases made via online enquiries (apart from commissioned works, made-to-order pieces or works in the current exhibition) come with our no-questions-asked 30-day Right of Return. We realise that the purchase of an artwork is a leap of faith at any time but especially when you haven’t actually seen the piece in three dimensions! Our right of return policy is there so that you can feel secure about your purchase.
Our Privacy Policy protects you when you visit our site – we guarantee your information is safe with us. we will never sell client lists to other companies, ‘spam’ our newsletter recipients or reveal information about our customers to any other party. We value your visits and custom – we will never jeopardise our relationship by violating your trust in us.
Works displayed on this site are subject to Copyright rules. Works may not be reproduced in any form (other than information storage directly associated with viewing this website on internet browser software) without prior written consent of the copyright holder, which is in most cases the executing artist. All parts of the Sanderson website are copyright to Sanderson Contemporary Art and may not be reproduced without the prior written consent of the Directors.
Purchases made via online enquiries are subject to our Terms and Conditions. Please make sure you read these carefully when completing your purchase as this document lets you know of your rights and obligations.

Right of Return

The policy is simple – if you don’t love your art work, for whatever reason, send your purchase back to us within 30 days for a full refund. During those 30 days, you can hang the piece on your wall, view it in your home environment and see how it makes you feel to look at it every day. If you love it, great! If you don’t then it’s not right for you and you can return it for a refund of the full purchase price!

All we ask is that you notify us that you are returning the work (so that we can put insurance in place for transit) and that the work is returned in good condition. When we receive the returned items we will then credit your account with a full refund, excluding freight charges payable. This policy does not apply to made, order or commissioned pieces or pieces in the current exhibition – you will be notified if the returns policy does not apply to your purchase

Returns or claims for damaged goods are treated differently and Sanderson should be notified within 7 days of receipt of the item. Please note that any damage or faults in the artwork should be noted prior to signing the delivery docket, or any claims will be rendered invalid (this is where our insurance policy ends its coverage). Your signature is taken as proof that you have received the work in good condition. Therefore, please ensure you check the work has arrived intact before you sign for the piece. Please click here to view full legal details of our Right of Return Policy.

Privacy Policy

At Sanderson Contemporary Art we believe it is important that we foster and maintain a good faith relationship with our clients – your goodwill is the most important asset we have. For this reason, we will never sell client lists to other companies, we do not ‘spam’ our newsletter recipients and we will not reveal information about our customers to any one outside of our company. We value your visits and custom and we will never jeopardise our relationship with you by violating your trust in us. If you have any queries regarding your privacy in dealing with us, please Contact Us and we will be glad to assist you.

Copyright

The works of art on this web site may not be reproduced or utilised in any form or by any means electronically or mechanical including downloading, printout, photocopying, recording or by on-line access or any information storage and retrieval system without permission in writing from the copyright holders.

Any party seeking to use images from the Sanderson website must Contact Us before proceeding.

Disclaimers

Works are marked as SOLD on our web site as soon as we become aware of an order for the work. However, we cannot guarantee the availability of any particular item.

Although we make every effort to accurately portray art works exhibited on the Sanderson website, we are unable to give any warranty that art work will be identical to the image displayed on our site. Factors such as different colour settings on your computer monitor, misrepresentation in the photographs supplied to us or differences in different product runs for handcrafted and made to order pieces may result in slight variations in product appearance. Please click here to view full legal details of our Representation of Artworks Policy.

Terms & Conditions

Contents:

1.0 Representation of Artworks on the Sanderson Website
2.0 Right of Return
3.0 Delivery Conditions
4.0 Claims for loss or Damage
5.0 Force Majuere Clause

1. Representation of Artworks on the Sanderson Website

1.1 Whilst every effort is made to accurately portray art works represented on the Sanderson website, Sanderson Contemporary Art, its employees, agents and subcontractors do not give any warranty that Art Work will be identical to the photographic representation including, but not limited to, differences arising from the following conditions:

i. Colour differences arising from different colour settings or your computer monitor

ii. Differences in final appearances for handcrafted and made to order pieces.

iii. Other conditions existing beyond the control of Sanderson Contemporary Art that distort the representation of the exhibited art work.

2.0 Right of Return

2.1 The purchaser has the right to disclaim a purchase from Sanderson Contemporary Art for a period of 30 days after receipt of delivery by the Purchaser or their nominated agent, express or implied.

2.2 Full notification of any return must be forwarded to Sanderson Contemporary Art within fourteen days (2 weeks) of receipted delivery of the work. The return must be completed within the 30 days stipulated in clause 2.1 of this agreement.

2.3 Returns of goods will only be accepted where the work or works are returned in the condition in which they were dispatched from Sanderson Contemporary Art, its agents or subcontractors. Returns will not be accepted where the item is damaged or incomplete in any way.

2.4 After notice is given that the purchaser wishes to disclaim a purchase (pursuant to clause 2.2 of this agreement), Sanderson Contemporary Art will put in place a proper insurance policy to cover returned items during transit from the purchaser to Sanderson Contemporary Art and from Sanderson Contemporary Art to the artist.

2.5 The Purchaser will be responsible for any and all costs incurred in returning the Art Work to Sanderson Contemporary Art in Auckland New Zealand and subsequent return to the artist, (excluding insurance cover as stipulated in clause 4.1 of this agreement) whether subject to a claim or other reason.

2.6 Failure to comply with any or all of clauses 2.1-2.6, shall render any return invalid.

3.0 Delivery Conditions

3.1 The Freight Cost includes Customs Clearance to your destination, but excludes any or all duties, customs levies, VAT, GST or any other payment demanded by the Purchaser's Customs Authorities. These charges are payable by the purchaser

3.2 We make no warranties as to the actual transit time, that is, the time interval between the date the art work was handed to the freight forwarder, and its receipt by the purchaser, or their agents, express or implied. No responsibility is accepted by Sanderson Contemporary Art for delays in transit.

4.0 Claims for loss or Damage:

4.1 Sanderson Contemporary Art, its Employees, Agents and Sub-contractors guarantee the Art works against theft, loss, damage or other deleterious acts during transit. This guarantee ends at receipt of delivery by the Purchaser or their nominated agent, express or implied.

4.2 If the Purchaser, his or her Agents, express or implied, accepts the shipment without noting any damage on the delivery record (Consignment Note) this constitutes notice to Sanderson Contemporary Art that the art work was delivered in Good Condition, any subsequent notation of damage will be invalid.

4.3 When making a claim for loss or damage, the following conditions must be adhered to:

i. Full notification of any claim for loss, damage or delay must be forwarded to Sanderson Contemporary Art within seven days of receipted delivery of the work.

ii. Any claim for loss or damage will be invalid if the delivery record (Consignment Note) has been signed stating that the goods were received in Good Condition.

Failure to comply with any or all of section 4.0 of this agreement, shall render any claim invalid.

Force Majuere Clause

Sanderson Contemporary Art will not be liable for loss, damage or delay caused by events outside our control, including but not limited to Acts of God, perils of the air, weather conditions, mechanical delays, acts of public enemies, war, strikes, civil commotion or acts of omission or public authorities (including customs and health officials) with actual or apparent authority